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Privacy Policy

e-Padi.com aims to secure the confidential information of its all customers. We therefore apply this Privacy Policy.

By using our services, you abide by this privacy policy.

Who we are

Our website address is: https://e-padi.com.

What information do we collect?

We collect information from you when you register, leave comments on our site or fill out the registration form. You will be required to enter your personal information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

What do we use the information for?

  1. to protect our rights and property and also of our customers.
  2. to improve our customer service when responding to your request.
  3. to provide you our products and services.
  4. to contact or to communicate with you.

Anti-Spam Policy

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

How do we protect your information?

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data.

We restrict access to personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

In order to protect your confidential information and to avoid unauthorised access to your password, e-Padi.com requires you not to disclose your password to anyone else. You need to secure you own password.

Do we disclose any confidential information to outside parties?

We only share personal information with other companies or individuals in the following limited conditions:

  1. We have your consent
  2. Sharing the information with our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  3. We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:
    • satisfy any applicable law, regulation, legal process or enforceable governmental request,
    • enforce applicable Terms of Service, including investigation of potential violations thereof,
    • detect, prevent, or otherwise address fraud, security or technical issues, or
    • protect against harm to rights, property or safety, of our users, us or the public as required or permitted by law.
  4. We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users by demographic. Such information does not identify you individually.
  5. As permitted and described in the respective terms of service of each of our services and in the e-Padi.com Customer Master Agreement

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

DDoS Attacks and Illegal Activities

DDoS activity is an act of digital crime that violates the law in accordance with Pasal 30, Pasal 32 UU No 19 Tahun 2016 UU ITE by the government of the Republic of Indonesia. We carry out profiling, collect data, track IPs and logs when an attack occurs and work with other third parties for further legal processing if necessary.

Member Area Recovery / Transfer

We are committed to maintaining the security and privacy of your member accounts. We understand that sometimes, amidst the hustle and bustle of the online world, you may forget your password. We have designed a secure and reliable recovery procedure to assist you in regaining access to your account.

Recovery / Transfer Account Steps:

  1. Visit the Recovery Page: First, visit our password recovery page at https://login.e-padi.com/password/reset/begin , but if you unable to reset using this, please follow another way below.
  2. Verify Your Identity: To ensure the security of your account, we require your identification. Please send to email [email protected] a copy of your ID card or another official document that displays your full name and photo.
  3. Statement of Purpose: Alongside your identification document, we kindly request you to provide a brief statement explaining the reason for your password reset request. This statement assists us in verifying your identity.
  4. Authorization Letter – Surat Kuasa – (For Corporate, University, and School Customers): For our valued corporate, university, and school clients, an additional requirement is in place. Please submit an official letter of authorization issued by the respective company, university, or school leader, confirming the necessity for a password reset.
  5. Our Verification: Once you’ve uploaded your ID and statement, our team will manually review these documents. This is a crucial step in safeguarding your account’s security and preventing unauthorized access.
  6. Password Reset / Transfer: After we verify your identity, we will send a link to your registered email address, if your request to Transfer account, we will transfer the old member account to new member account.
  7. Regain Access: With your new password, you will be able to log back into your member account and continue using our services as usual. If your request to transfer account, all services will be available on your new member account.

We appreciate your cooperation in maintaining the security of your account and following our password recovery procedure. This is an essential step in ensuring that only you have access to your account.

Contact Us

If there are any questions regarding this privacy policy you may contact us to the following address:
cv. e-Padi Corporation
Jl. Residen Danubroto, No.14A
Kota Banda Aceh, Provinsi Aceh 23239 Indonesia
Mobile : (+62) 0811682661 (24 hours)
Email : zall(at)e-padi.com

Disclaimer

Read our Email Disclaimer

Read our Comments Policy

To use our services please read our Terms of Services

Changes to our Privacy Policy

e-Padi.com may update this Privacy Policy from time to time. This privacy policy was last modified on 22/09/2023.

e-Padi.com will use the information provided by you for improving better services. e-Padi.com may use and share this confidential information to its affiliates or third parties.