Contact Us

Need to Contact Us?

We are always ready to answer any of your questions. We aim to respond your questions within 1 hours.

Existing Customer?
If you are an existing customer, please submit a ticket by logging in to Member Area.

All in One Support Contact
Billing / Sales / Customer Service / Technical / Abuse / Administrator
– Ticket Support: Submit Ticket Support (24 hours)
– Phone Line : (+62) 651-8085936 (Office hour 08:00 AM – 17:00 PM GMT+7)
– Mobile/ SMS : (+62) 0811682661 (24 hours)
– WhatsApp : +62811682661 (24 hours)
– eMail: email zall e-padi (24 hours)

Office and Mailing Address
cv. e-Padi Corporation
Jl. Residen Danubroto, No.14A
Kota Banda Aceh, Provinsi Aceh 23239 Indonesia

Billing and Finance Office Hours
– Monday – Friday 8:00 AM – 20:00 PM (GMT: +7)
– Saturday – Sunday 10:00 AM – 20:00 PM (GMT: +7)

Available Support
– Ticket Support
– Telephone
– WhatsApp
– LiveChat
– E-Mail
– Short Message Services (SMS)

Customer support services are available 24 hours x 7 days. Please use Bahasa Indonesia or English.
We are proud to serve you because we are always there for you.

Payment Confirmation

Confirm your payment to us as soon as you complete the payment

contact us payment confirmation e-padi
* You do not need to submit payment confirmation if pay by credit card or paypal